The Critical Role of Employee Training and Follow-Up in Bartending


Professional, Well Trained, Team Bartenders.


In the world of bartending, the difference between professional bartending teams and dive bar bartenders can be stark. This distinction is not just about the ambiance or the clientele; it’s deeply rooted in the training and follow-up provided to employees. Let’s explore why investing in comprehensive training and consistent follow-up is crucial for elevating your bartending team from just o.k. or good to exceptional.


Skill and Training



Professional bartending teams excel because of their extensive training and the benefit of further training by those (sometimes far) more experienced than they are. They often undergo multiple programs of formal education in mixology, learning the intricacies of crafting complex cocktails and delivering high-end service. This level of skill doesn’t come by chance; it’s the result of dedicated training programs that dive bars often (virtually always) overlook. Dive bar bartenders might rely more on quick, straightforward sot and beer, highball drink, and simple ratio shooter drink service, but with the right training, they too can elevate their skills significantly as long as they apply themselves and are serious.


Commitment and Time



Professional bartenders view their role as a full-time career. They dedicate substantial time to mastering their craft, attending industry events, and staying updated on leading edge techniques and equipment use, most current trends. This level of commitment is nurtured through ongoing training though courses, industry recognized authority book reading, blogs, current podcasts, and follow-up. On the other hand, dive bar bartenders, who might be juggling multiple jobs or responsibilities, can benefit immensely from structured training programs that fit their schedules and provide continuous learning opportunities, especially if the sources if information they read are reliable respected authorities, and they can read more than one of those authors covering the same topic so they can compare what each authority has to say, and draw their own conclusions. …aka “think” for themselves.


Funding and Resources



Establishments that support professional bartending teams usually have more financial resources. This allows access to premium ingredients, advanced tools, and better facilities. However, even dive bars operating on tighter budgets can prioritize training. Investing in employee development can lead to more efficient operations, better customer service, and ultimately, increased profitability.


Clientele and Service Expectations



In professional settings, the clientele expects a high level of service, including knowledge of rare spirits and custom cocktails. This expectation can be met through rigorous training and regular follow-up to ensure staff are up-to-date with the latest industry trends. Dive bar patrons may seek a more casual experience, but they still appreciate knowledgeable, efficient service. Training programs tailored to the dive bar environment can significantly enhance customer satisfaction.


Organization and Structure



Professional bartending teams thrive in well-organized establishments with structured management, training programs, and support staff. Dive bars may operate with a more relaxed structure, but this doesn’t mean they should neglect training. Implementing basic organizational practices and regular training sessions can create a more cohesive and effective team.


Recognition and Career Opportunities



Professional bartenders have more opportunities for career advancement, media exposure, and industry recognition. Dive bar bartenders might not have the same visibility, but by investing in their training and development, they can achieve greater career satisfaction and open up new opportunities for growth.


Conclusion



The success of a bartending team, whether in a high-end bar or a dive bar, hinges on the quality of training and follow-up they receive. By prioritizing comprehensive training programs and consistent follow-up, you can transform your team’s performance, enhance customer satisfaction, and ultimately, boost your establishment’s success. Investing in your employees is investing in your future—let’s make every bartender the best they can be.
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