What’s the most useful tool in the bar?

 

Depending on the task at hand, every damned one of them – but the most essential tool for removing headaches from my life is the wad of tips I gladly stick into the hands of my food runner(s) every night. Without a reliable runner I’d go nuts.

 

One more tool…

 

My countdown timer watch! Every 120 seconds it beeps, signaling me to lift my head away from what I’m doing at the moment and give a quick visual sweep of the bar: Who’s empty? Who’s low? Who’s staring at me (what do they want now? It’s only been 2 minutes!)? Who wants to pay? Who just showed up? What’s dirty and needs to be bussed and wiped down? etc, etc… That 2 minute countdown timer is a total life saver and works like a charm to increase quantity of sales and improve my quality of service.